In a recent development, Starbucks, a global coffee giant known for its LGBTQ+ inclusive image, finds itself entangled in a heated dispute with LGBTQ+ baristas as unionization efforts gain momentum. The situation took a new twist when the director of corporate counsel at Starbucks received an honor from the National LGBTQ+ Bar Association, leading to a sharp division within the company.
While some celebrated the honor, it sparked a backlash from a group of Starbucks baristas who accused the company of “pinkwashing” and using LGBTQ+ issues for political cover. They argued that the association did not represent LGBTQ+ workers, further fueling tensions within the organization.
The ongoing struggle revolves around Starbucks Workers United (SBWU), a network of several thousand baristas seeking to organize unions in the company’s approximately 9,000 U.S. stores. They are advocating for various proposals, including a minimum $20 hourly wage, improved healthcare, consistent working hours, and protection from harassment.
Amid these efforts, LGBTQ+ issues have become a contentious battleground between Starbucks and SBWU. Allegations have arisen, such as the removal of Pride flags and decorations from Starbucks stores, and concerns about trans-affirming healthcare being rolled back. Starbucks vehemently denies these claims, emphasizing its unwavering support for the LGBTQIA2+ community.
However, LGBTQ+ baristas have a different perspective, reporting instances of being deadnamed, bullying of trans coworkers, and the removal of Pride decorations following union filings. They argue that Starbucks’ actions constitute a broader pattern of union-busting and retaliation against workers, disproportionately affecting LGBTQ+ employees.
The National Labor Relations Board (NLRB) has examined numerous unfair labor practice (ULP) charges against Starbucks, with federal courts ruling against the company on multiple occasions. Starbucks spokesperson Andrew Trull maintains the company’s commitment to fair treatment but acknowledges the existence of disagreements.
Despite the challenges, SBWU has made significant strides, successfully unionizing hundreds of stores and staging coordinated strikes. The LGBTQ+ community, once considered a stronghold of Starbucks’ image, is now questioning the company’s commitment to its LGBTQ+-friendly policies. The battle between Starbucks and its LGBTQ+ baristas continues, with profound implications for workers’ rights and corporate responsibility in the LGBTQ+ community.
